Note: Please refer to the section: “How to reset the computer to start as usual after troubleshooting with clean boot” of the Kb article to boot the computer in normal startup after fixing the issue. How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8. This will help you fix the issue if there is any issue with software conflict. Keep the computer in a clean boot, run the application and check. As you have tried troubleshooting for compatibility, uninstall, reinstall the application and check.īefore going for uninstallation and reinstall. You will not able to run any application in Safe mode. Safe mode starts Windows with a limited set of files and drivers. Refer to the following link to check the application compatibility with Windows 8.1
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